Terms and Conditions for Application to and Membership of Mind Body Align™ Members’ Circle
Please read the following carefully to make sure you understand everything.
By submitting your application and payment, you are agreeing and committing to the Terms and Conditions on this page.
Definitions within these Terms and Conditions:
“Membership”: Mind Body Align™ Members’ Circle which may be used interchangeably with the abbreviation, “MBAMC”.
“Member”: an individual who has been accepted as a member of the Mind Body Align™ Members’ Circle.
“Susan Murray”: the owner of the membership site and the individual with the right to seek legal action if a member breaches any of the Terms and Conditions.
“Us” & “We”: Susan Murray and any other individuals in her team, working with her to serve the Mind Body Align™ Members’ Circle.
In the first instance, the trainings, tutorials and other materials inside the membership is based on Susan Murray’s Mind Body Align™ Therapeutic Coaching approach and aims to cover all aspects of the process.
Further content will continue to be added in the form of live or pre-recorded trainings/workshops and bonus printable guides, tools and materials by Susan Murray and various hand-picked guest experts. Support will be provided by Susan Murray around the understanding and application of the content within MBAMC through the following channels:
1- Regular group Zoom calls, which all members will be invited to join. Here there will be opportunities to ask questions and discuss aspects of the materials and training.
2- Within the members’ social media platform where members can ask Susan questions, directly. These will be answered as soon as Susan is reasonably able to. Members will be made aware of days and times she may not be able to respond in the usual timely fashion.
3- 1-1 Therapeutic Coaching Calls (VIP Members only unless booked and paid for, by arrangement outwith the membership).
2. ApplicationThe membership fee for your chosen plan is payable at the time of application, however submitting an application to become a member does not guarantee acceptance to the membership. Susan Murray and any other assigned Mind Body Align™ Members’ Circle team members will make the decision based on your answers on the application form.
You will be contacted after your application and payment has been submitted and if accepted, you will receive an acceptance email with your access to the membership site. In the event of rejection, you will be informed and your membership fee will be refunded in full.
The minimum commitment for being a member of MBAMC is 12 Months for both VIP options and Annual Standard Membership. Monthly Standard Memberships can be cancelled anytime after the first month. When you join MBAMC, you are agreeing to these minimum commitment terms.
3. PaymentPayments can be made via Stripe or PayPal and recurring payments will be taken in accordance with your chosen plan.
Should there be an issue with your payments and you are unable to make them, we reserve the right to suspend your access to all of the membership resources until you have submitted all outstanding fees. Payment of membership fees due within your contracted term is required whether access is suspended or not. Outstanding fees due will be cleared in a timeframe agreed upon by you and Susan Murray. After this, an agreement can be reached by the same parties on whether or not to continue your membership. Interest may occur for late payments.
Your membership fee will remain the same throughout your membership unless you decide to upgrade or downgrade it to another membership plan. We do not reserve the right to change it without your written permission. If you leave the membership and wish to re-join at a later date, you will be required to re-apply in line the membership rates and options applicable at that time.
4. Membership ObligationsIf you decide to cancel or downgrade your membership you can do so any time after the relevant minimum term. This is 12 months for VIP plans and annual standard plans.
For those on any of the standard membership plans, your membership will automatically renew in line with your plan unless you cancel. If you are on an annual plan, you will be sent a renewal reminder.
Cancelling your membership from your account before the end of your minimum term does not mean you will stop being charged. If you wish to cancel, we will cancel your membership in line with your chosen plan and revoke your access from all membership areas. You must fulfil all payments regardless of your participation in the membership and you cannot request a refund or cancel payments.
If you are ejected from the membership by Susan Murray for a legitimate reason (see below) before your membership has officially expired, you are not entitled to a refund on any membership fees that have been paid for this duration.
Legitimate reasons include:
Publicly or privately speaking negatively about the MBAMC, Susan Murray or any of the members;
Any fraudulent or criminal activity such as illegal online/offline activities, fraudulent chargebacks (on any products/services by Susan Murray or other business owners) or similar;
Participating in any online or offline scams;
Creating a negative or unsafe environment inside the community (e.g. fighting with people, insulting people, creating arguments).
Acting in any other way that Susan sees as unfit for a Mind Body Align™ Members’ Circle member.
5. Additional Obligations/Terms & Conditions for VIP MembersFor Founding Members (those who joined in 2022) - VIP Memberships are assigned by Susan Murray and include access to the entire membership area one 1-1 session with Susan per month for the duration of the VIP membership.
Session dates and times will be agreed in advance between Susan Murray and VIP members.
Sessions can be rescheduled up to 24 hours in advance of the start time. Sessions cancelled or rescheduled within 24 hours will be charged for in addition to the original membership fee. This additional charge may be waived in extenuating circumstances – this will be at the discretion of Susan Murray.
A minimum commitment of 6 months is required, after which you can cancel or downgrade to standard membership, at the price it was when you joined, any time.
VIP membership will last for a maximum of 12 months, initially, then the format and pricing will be subject to review.
For NEW (2023) VIP Members - membership includes access to the entire membership plus a 10 session 1-1 course of Mind Body Align™ Therapeutic Coaching with me. VIP applicants will be required to have a suitability call with me and, if successful, sign a Client-Coach Agreement. The terms of this Client-Coach Agreement will be applicable on top of these terms and conditions as it outlines and relates to the terms of 1-1 coaching. VIP spaces are limited and will be offered to successful applicants on a first come, first served basis.
Members shall at all times act with integrity and avoid conflicts of interest and avoid any actions or situations that are inconsistent with the Terms and Conditions written on this page.
Members shall at all times be mindful of their attitude and behaviour towards other members. Discrimination, insults, and violent behaviour of any kind will not be tolerated and will result in termination of the membership. We reserve the right to share not only testimonials publicly, but also any activity that can be deemed as fraudulent, to warn other people. If you wish us to anonymise testimonials, please let us know. You can do so by emailing susan@officialsusanmurray.com.
7. Rules of Use and Intellectual Property RightsAll media on officialsusanmurray.com is owned by Susan Murray.
The Mind Body Align™ Members’ Circle Membership Area consists of a variety of videos, audios, PDFs, and recordings of live trainings and calls. By entering the area through your paid membership, you agree that all the content inside is solely meant for your personal use and you do not have any rights to download it, share it, transfer it or reproduce it unless you have Susan Murray’s written consent. Consent is given to download and reproduce PDFs for your own use but sharing them with non-members of the membership is forbidden. This includes all content from the membership site (Members’ Circle within officialsusanmurray.com) and the membership social media platform. You are forbidden from taking screenshots or photos of anything from any of these places and sharing them anywhere else.
We do not accept content that is likely to offend our members or viewers of our online videos and, therefore, we reserve our right to remove it.
You are responsible for each and every access or use of the membership site that occurs in conjunction with use of your username and password.
Use of your username and password is conclusive evidence that you have accessed the Membership area of the sites.
You must keep your username and password confidential.
You must not allow any third party to access the site using your username and password and take advantage of the site on your behalf by viewing any of the content.
8. Indemnity & LiabilityIf a member is found to be in breach of any of the terms and conditions or membership rules, they agree to keep us indemnified of all losses, expenses, damages, and costs incurred by us in respect of any misleading statements, and/or acts, and/or omissions that may be carried by them against us.
Members agree that results from being part of the membership cannot be guaranteed by Susan Murray or MBAMC. We cannot be held responsible for the implementation of any of our teachings or guidance or the way in which it has or has not been implemented. If the desired result is not attained from being in the membership, members agree not to pursue any legal action against Susan Murray or any other member of her team or the membership community. Any negative or positive results that might occur during the membership are the result of the member’s own personal choices. Members will not hold the Susan Murray liable for any tangible or intangible damage that might happen to them while participating in the membership
All efforts will be made to ensure any trainings or materials provided by external professionals is in alignment with, and compliments, the Mind Body Align™ approach. If it comes to light that anyone or anything brought into MBAMC contradicts or clashes with the method of Mind Body Align™, or otherwise contravenes the Terms and Conditions of the membership, the relevant material and/or trainings will be removed as will any affiliation with the parties involved, at the discretion of Susan Murray.
9. ConfidentialityAll members agree to keep any and all Confidential information obtained about any of the other members or Susan Murray confidential. “Confidential information” relates to any information concerning the business, finances, or affairs of the other members which is not in the public domain. This clause shall survive termination of the Contract.
10. Changes to the AgreementWe reserve the right to make changes to our terms and conditions for valid reasons. Where this occurs, you will be notified in advance by email and the changes will be reflected within the published Terms and Conditions page which you can access and view from any MBAMC website page.
In the case of a dispute, you need to submit a complaint in writing to susan@officialsusanmurray.com.